Frequently Asked Questions
Everything you need to know about protecting your home and patio investments.
What materials are Formosa Covers made from?
Our covers are crafted from heavy-duty, UV-stabilized polyester with water-resistant coatings to ensure maximum durability against sun, rain, and snow.
How do I ensure I am ordering the correct size for my furniture?
We recommend measuring your furniture's width, depth, and height before purchasing. Please refer to our detailed sizing guides located on each product page for the best fit.
What is your shipping policy?
We offer standard and expedited shipping options across the United States. Most orders are processed within 1-2 business days, and tracking information is provided via email once the package departs our warehouse.
Can I return my cover if it doesn't fit?
Yes, we offer a 30-day return policy for items in new, unused condition. Please contact our support team to initiate a return authorization.
Are the covers machine washable?
To preserve the integrity of the water-resistant coating, we recommend spot cleaning with a soft brush and mild soap. Avoid machine washing or harsh chemical cleaners.
Do your products come with a warranty?
Yes, all Formosa Covers products include a limited manufacturer warranty covering defects in materials and workmanship under normal use.